Planning resources
Frequently asked questions
Clear answers before you reserve, pay, pack, or depart.
Payments
How do payments work?
Most bookings require a deposit, with the remaining balance due by the supplier’s final-payment deadline. Both dates are provided in writing when you book.
Do you charge a planning fee?
My services are free for most trips. A planning fee only applies for more complex bookings, and if one is needed, I’ll always notify you ahead of time.
Do you offer payment plans?
Yes — interest-free payment plans are available, and I also partner with FlexPay (formerly Uplift) for additional financing options.
Planning & timing
How far in advance should I book?
6–12 months out is the sweet spot for the best pricing and availability.
Cancellations
What if I need to cancel?
Refunds and penalties depend on the cruise line, hotel, motorcoach operator, or other supplier. Your trip-specific policy is shared at booking.
Can I transfer my spot?
Sometimes. Name-change availability and fees vary by trip and supplier, so contact us before making plans.
What if a Seats Taken trip is cancelled?
Amounts paid to us are refunded, except any non-refundable third-party cost that was clearly disclosed before booking.
Documents & protection
Do I need a passport?
A passport valid for at least six months beyond your return is strongly recommended for international travel, including most cruises.
Do children need passports?
Every traveler, including infants, needs their own passport for international travel.
Should I buy travel insurance?
Travel protection is strongly recommended. Coverage varies, so review the provider’s policy, exclusions, and purchase deadlines carefully.
Cruises & groups
How do I choose a cabin?
Share your budget, room preferences, and motion concerns. We’ll help narrow the options and explain what an upgrade adds.
Do I need a membership for Seats Taken trips?
No. Membership may offer pricing or access perks, but it is not required to book.
What about dietary or accessibility needs?
Tell us at booking so requests can be shared with the relevant operators, hotels, and venues in advance.